Q1:Do you send samples for customized products?
A: Yes, we welcome sample orders to test and check the quality. Mixed samples are
also acceptable.
Q2:What about the delivery time?
A: It takes 15 days for samples and 6-7 weeks for mass production.
Q3: Do you have a minimum order quantity limit?
A: The minimum order quantity is low, and 1pc sample is available for inspection
Q4: how do you deliver the goods and how long does it take to arrive?
A: We usually deliver goods by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Aviation and shipping are also optional.
Q5:How to buy stainless steel products?
A: First, let us know your request or application. secondly. We offer you a quotation according to your request. Customers confirm samples and place deposit for formal order. Then, we arrange production.
Q6: can my logo be printed on stainless steel products?
A: Yes. Please inform us before our production and confirm the design according to our samples.
Q7: does the product have a warranty?
A: Yes, we offer a 2-5 year warranty.
Q8: how to deal with the fault?
A: First of all. Our products are produced under strict quality control system,and the unqualified rate will not exceed 0.2%. Second, we will repair and resend it to you, or discuss solutions such as recalling according to the actual situation.
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